The following points summarize the process used by our store.
We accept eligible returns for both defective and non-defective merchandise, and we accept exchanges. A request must be submitted within 30 days after delivery. Non-defective reasons may include a change of mind, personal preference, or choosing the wrong item. Damage, defects, incorrect items, missing contents, or a material difference from the description may also qualify for review.
A non-defective return must be new, unused, and in its original condition with the original packaging, labels, and included accessories. Returns are made by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an item without authorization.
Provide the order number, checkout email, and an explanation of the request. For damage, a defect, an incorrect shipment, or missing contents, also provide photographs or video of the product and packaging. Exchanges depend on available inventory.
After approval, we process the refund to the original payment method within 10 days. A bank or card provider may require additional time to post the credit.
Contact information
Email: keycherry2640465@gmail.com
Mailing address: 14706 Story Ln, Frisco, Texas, 75035, US
Phone: 214-735-9898